iO COMPLETE – CLOUD VOICE

Whether you are a single or multi-site organization with stationary or remote users, Stage 2 Networks’ suite of custom, on-demand iO Complete solutions is scalable enough to provide you with an integrated and futuristic communications system. Our solutions are designed to fit your specific needs by a dedicated team of the best voice experts in the universe. More importantly, the solutions benefit each element of your company and overall brand because of increased customer and staff connectivity, cost-savings and improvement to the bottom line.

A Complete Voice Solution for your Business

Overview

iO Complete blasts the premises-based system of the past into the Cloud, allowing businesses to leverage Stage 2 Networks to house and maintain its communications infrastructure. You’ll benefit from the reliability of a “Carrier Class” infrastructure which is feature-rich, maintenance-free, and reduces your overall telecom expenditure.  iO Complete caters to both the SMB’s and enterprise business with single or multi-location businesses.

There are three components necessary to successfully launch iO Complete: Polycom IP phones, an optimized Local Area Network (LAN), and Stage 2 Networks.

POLYCOM PHONES

iO Complete integrates with Polycom phones to provide our clients with high quality HD voice and video communications. Stage 2 provides and supports the VVX series phones and also integrates with the SoundPoint IP series.

LOCAL AREA NETWORK

Our Polycom phones are connected to your Local Area Network (LAN) infrastructure. It’s important to do your research in regard to the right firewall and switch to implement, so that the correct protocols are configured to optimize your network for Cloud Voice.

STAGE 2 NETWORKS

All calls traverse a dedicated internet circuit to Stage 2’s network with connectivity to the Public Switched Telephone Network (PSTN).

Download iO Complete Information Sheet

Advantages

KEY ADVANTAGES OF STAGE 2’s iO COMPLETE

iO Complete allows clients to choose from a galaxy of feature sets and Polycom phones to provide a cost effective solution that zones in on specific budget and business needs. Key advantages of hosted iO Complete include:

  • Whether on-site or off-site, you can be connected to iO Complete
  • A single Auto Attendant and easy extension dialing across all of your locations
  • Business continuity through cloud redundancy and disaster recovery
  • Add, move and change user profiles instantly via the customer Web portal
  • Advanced Features like Outlook integration, Simultaneous Ring, and Voicemail to Email
  • High-definition service through Polycom’s best-on-Earth HD voice over Stage 2’s network
User Options

Stage 2 customers can choose from several different voice packages to meet their particular feature and functionality requirements. Diverse dial plans of 1,000, 500 and 250 domestic outbound minutes per user (local, regional, & long distance), or a measured calling plan that is built on a per minute basis can also be layered onto each voice package. All voice package options include access to the Stage 2’s Web portal. In addition, customers can take advantage of a la carte add-ons and mobility options for line-side (POTS & PRI) call enhancements.

  • Premium – For executives, super-users and multi-site businesses with mobile workers.
  • Standard – For regular employees; incorporates all standard calling features (e.g. voicemail management.)
  • Basic – For conference room, kitchen/break room or courtesy telephones that are not dedicated to an individual user.
Hosted Voice Calling Feature Basic Standard Premium
Alternate Numbers X
Anonymous Call Rejection X X
Automatic Callback X X
Automatic Hold / Retrieve X
Barge-in Exempt X
BroadWorks Anywhere X
Broadworks Assistant – Enterprise (Toolbar) X
Busy Lamp Field X
Call Forwarding Always X X X
Call Forwarding Busy X X X
Call Forwarding No Answer X X X
Call Forwarding Not Reachable X X X
Call Forwarding Selective X
Calling Line ID Delivery Blocking X X X
Calling Name Retrieval X X X
Call Notify X
Call Return X X X
Call Transfer X X X
Call Waiting X X X
CommPilot Call Manager X
CommPilot Express X
Custom Ringback User X
Directed Call Pickup X
Directed Call Pickup with Barge-in X
Do Not Disturb X X
Hoteling Guest X X
Hoteling Host X
Intercept User X X X
Last Number Redial X X X
Music On Hold X X X
N-Way Call X
Outlook Integration X
Priority Alert X
Privacy X
Push to Talk X
Remote Office X
Selective Call Acceptance X
Selective Call Rejection X
Sequential Ring X
Shared Call Appearance X
Simultaneous Ring Personal X
Speed Dial 100 X X
Speed Dial 8 X X
Three-Way Call X X X
Time Scheduler X X X
Voice Messaging (voicemail) X X
Voicemail-to-Email Notification X X
Phone Options

  • Polycom® VVX® 300 And 310
    POWERFUL ENTRY-LEVEL PHONE FOR TODAY’S WORKERS HANDLING A LOW TO MODERATE VOLUME OF CALLS

    • 6 lines or speed dials
    • 208 x 104 pixel resolution
    • Polycom HD Voice up to 7 kHz on all audio paths (speaker, handset, headset)
    • 2 x ethernet 10/100 ( VVX 310 provides 2 x gigabit ethernet 10/100/1000)
    • Hard Keys: 12-key dialpad, home, speaker, mute, headset, volume, messages, hold, transfer
    • 4-way navigation cluster with center “select” key
    • Supports Polycom VVX Expansion Module and Polycom® VVX® Color Expansion Module (expandability up to 3 modules)

  • Polycom® VVX® 400 And 410
    COLOR MID-RANGE BUSINESS MEDIA PHONE IS DESIGNED FOR TODAY’S OFFICE WORKERS AND ATTENDANT CONSOLES

    • 12 lines or speed dials
    • 3.5” color TFT
    • 320 x 240 pixel resolution
    • Polycom HD Voice up to 7 kHz on all audio paths (speaker, handset,headset)
    • 2 x ethernet 10/100 (VVX 410 provides 2 x gigabit ethernet 10/100/1000),
    • Hard Keys: 12-key dialpad, home, speaker, mute, headset, volume,messages, hold, transfer
    • 4-way navigation cluster with center “select” key
    • Supports Polycom VVX Expansion Module and Polycom VVX Color Expansion Module (expandability up to 3 modules)

  • Polycom® VVX® 500
    PERFORMANCE BUSINESS MEDIA PHONE THAT DELIVERS BEST-IN-CLASS DESKTOP PRODUCTIVITY FOR PROFESSIONALS

    • 12 lines appearances or speed dials
    • 320 x 240 pixel resolution
    • 3.5’’ color touch screen
    • Immersive capacitive touch UI
    • Full browser
    • Polycom HD Voice up to 14 kHz on all audio paths (speaker, handset, headset)
    • 2 x ethernet 10/100/1000
    • 2 x USB ports
    • Supports Polycom VVX Expansion Module and Polycom VVX Color Expansion Module (expandability up to 3 modules)

  • Polycom® VVX® 600
    EXECUTIVE BUSINESS MEDIA PHONE DELIVERS RICH VOICE AND FOR BUSY CORPORATE EXECUTIVES

    • 16 lines appearances or speed dials
    • 480 x 272 pixel resolution
    • 4.3’’ color touch screen
    • Immersive, capacitive touch UI
    • 2 x ethernet 10/100/1000
    • 2 x USB 2.0 host
    • Supports Polycom VVX Expansion Module and Polycom VVX Color Expansion Module (expandability up to 3 modules)

  • Soundstation® IP 5000
    DESIGNED FOR SMALL CONFERENCE ROOMS AND EXECUTIVE OFFICES

    • Designed for executive offices and conference rooms with up to 6 participants
    • Interoperable with leading SIP-based IP PBX and Softswitch platforms
    • 7-foot (2.1-meter) microphone pickup range
    • High-resolution display enables robust call status, on-board configurability and multi-language support

    Data Sheet

  • Soundstation® IP 6000
    IP CONFERENCE PHONE SPECIFICALLY DESIGNED FOR SMALL TO MIDSIZE ROOMS

    • Offers a price/performance breakthrough for SIP-enabled IP environments
    • Features Polycom® HD Voice™ technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations
    • It delivers high-fidelity audio from 220 Hz to 14 kHz, capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there

    Data Sheet  |  FAQ

  • Soundstation® IP 7000
    ASTOUNDING VOICE QUALITY AND CLARITY FROM THE WORLD’S MOST ADVANCED IP CONFERENCE PHONE

    • Connect two conference phones together to cover larger rooms
    • 20-foot (7-meter) microphone pickup range for optimal performance and clarity
    • Interoperable with leading SIP-based IP PBX and Softswitch platforms
    • Integrates with Polycom HDX™ Video Conferencing Systems
    • Patented Polycom Acoustic Clarity™ technology delivers the best conference phone experience without compromise

    Data Sheet

Deployment Diagram