At Stage 2 Networks, we’re motivated and inspired every day by our customers and their partners. They use our voice and data products and services to implement a constellation of creative solutions to business problems, while staying connected to what’s most important to them – their customers.
We run our business in much the same way, and believe that by seeing telecommunications and technology through our customer’s eyes, we will continue to develop and deploy meaningful and useful technologies and solutions to satisfy and exceed expectations for your ever changing and evolving needs.
With our goal of revolving around our customers in mind, we have designed a customer experience model that has created open, honest communications with our clients. These are not just report cards to gauge our performance, but to truly seek our customers input into our business, product planning and support models. We believe that these four initiatives, dedicated to firmly establishing a solid relationship with our customers, are the astrophysics behind giving you the experience you expect and deserve.
- Customer Wellness – Our clients are the center of our universe, so we are seeking to create an on-going dialogue to address all current and future needs as your business grows and changes. Our intention is to establish a relationship built on both performance and trust; one that lasts beyond the space-time continuum.
- Service Delivery and Customer Support – Are we taking care of you every day and making sure that we’re successfully communicating and listening to you? Please take our survey.
- Customer Education – Have we simplified your life by providing you with the right information at the right time? Take a look at our training contents.
- Customer Account Management – We are committed to serving your needs at light speed. Fast, live help will be available to you whenever you need it.
We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new ideas and solutions as they emerge and to better serve our customers.